Scrapyards Alcalá offers its customers, except for switchboards or electronic components, and will be subject to what is accepted in the guarantee books according to the type of material, the minimum term of 1 year guarantee according to Royal Legislative Decree 1/2007. If the part is not defective, it will deliver a voucher for the same value that can be exchanged for parts in stock. According to Art 18 RD 782/98 development of Law 11/97 on Packaging and Packaging Waste. To make such a return you must know that.The product must be in perfect condition and in its original packaging. The product must have been tampered with and retains its guarantee seals. The product must not have been mounted on the vehicle. Logically, if the product was not the one requested or has a defect, this guarantee includes it. This item is in the category "eBay Motors\Parts & Accessories\Car & Truck Parts & Accessories\Air Conditioning & Heating\HVAC Controls & Control Units". The seller is "desguacesalcala" and is located in this country: ES. This item can be shipped worldwide.